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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carolyn Pickle

August 13, 2025

5  out of  5
rating by Carolyn Pickle
"State Farm has been my insurance provider for over 4 years now and I am most satisfied with their client care. Stefani is professional, personable, and efficient. She strives to find a suitable and cost effective plan for your coverage. Jasmine is a delightful help as well. I HIGHLY recommend Danielle Franco!!!"
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Martha Klie

July 31, 2025

5  out of  5
rating by Martha Klie
"Stefanie who works for Danielle Franco my car insurance agent at State Farm is amazing. I highly recommend them. We never had problems. The rates are competitive and the service excellent."
We responded:
"What a beautiful compliment, Martha. Thank you for sharing- we truly appreciate the kind words! And also, thank you for your continued trust in us. We are honored to be here for you. "
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Shawn

July 24, 2025

5  out of  5
rating by Shawn
"I am new in town and needed help with car and renters insurance. They took the time needed to get to know me and figure and meet my needs."
We responded:
"Welcome, Shawn! This means so much to us. Thank you for taking the time to share your experience with others. "
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Deo Shanker

July 16, 2025

5  out of  5
rating by Deo Shanker
"This is a well run State Farm Insurance Agency. Stephanie and all the others are very helpful and customer friendly. Everyone here is very knowledgeable and always willing to help. I have chosen to be with them for multiple years now and I am very happy that I did. Thanks."
We responded:
"What a nice compliment, Mr. Shanker! We value your trust in us; thank you for continued support and for sharing your experience with others. "
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Chuks Ezedum Ezedum

July 14, 2025

5  out of  5
rating by Chuks Ezedum Ezedum
"Danielle Franco and her team are doing a great job. They are efficient, reliable, and pleasant. Stefani Thomas, the Customer Service Manager is knowledgeable, pleasant, and very helpful."
We responded:
"This means a lot to us!! Thank you for sharing your experience with our team with others. We are grateful for the opportunity to serve your family's insurance needs. "
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Sarah Lhotak

July 1, 2025

5  out of  5
rating by Sarah Lhotak
"We just switched over to State Farm after our friends had referred us. Danielle made the process super easy and seamless."
We responded:
"Hi, Sarah! Thank you for the kind words. We appreciate your trust in us and look forward to serving you and your family!"
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Janie Garza

June 24, 2025

5  out of  5
rating by Janie Garza
"I've been having statefarm for counless years and every time I call for assistance they are always so helpful and friendly. Their professionalism outstands others insurances and the value for my two vehicles I have covered is reasonable. I highly recommend this Insurance for all your needs because they offer different products. Thumbs up to all of them."
We responded:
"What a beautiful message, Janie! I appreciate you taking the time to share this sentiment with us- it goes a long way. Thank you for trusting us with your insurance needs!"
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Pat Gawronski

June 23, 2025

5  out of  5
rating by Pat Gawronski
"I had the pleasure to work with Philip Broussard and he was wonderful. I needed to get a policy today and he made it happen! He asked all the appropriate questions to get the underwriters approval and less than 5 hours later it was done! I can't say enough good things about Philip."
We responded:
"This is great to hear, Pat. I'm so glad Philip was able to assist you and answer all of your questions. Thank you for trusting us with your insurance needs and sharing your experience with our office with others. Welcome! "
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Heather Cannon

June 21, 2025

5  out of  5
rating by Heather Cannon
"Phillip was great, got me the insurance I wanted at a great deal. He was friendly and professional, I highly recommend"
We responded:
"Thank you, Heather. We agree- Philip is great! I'm glad to hear you had such a positive experience with our office. Thank you for placing your trust in us! "
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Brandy Oberpriller

June 18, 2025

5  out of  5
rating by Brandy Oberpriller
"These people are amazing they help out so much always try to find ways to help lower your bill."
We responded:
"This is exactly what we are here for, Brandy! Thank you for trusting us to protect your family. "
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Nancy Leap

June 10, 2025

5  out of  5
rating by Nancy Leap
"Stefani Thomas was very helpful and supportive, and she provided me with contact information on contractors and repair companies that I know will be very useful in getting my roof repaired. Thank you, Stefani!"
We responded:
"I'm sorry to hear of the damage to your roof, Nancy, but I'm glad Stefani was able to help during this difficult time. Thank you for trusting us with your insurance needs. We are always here for you! "
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Shirlyn marcum

June 5, 2025

5  out of  5
rating by Shirlyn marcum
"Can not say enough about the amazing customer service they give. Thank you"
We responded:
"This is wonderful to hear, Shirlyn! Thank you for sharing. "
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Michael Mileo

June 5, 2025

5  out of  5
rating by Michael Mileo
"As my auto and umbrella policies were up for renewal, I reviewed those policies with Stefani to ensure they were still relevant and consistent with my current needs. Stefani was very knowledgeable on how the policies worked, as well as very quick to respond to my queries, which enabled me to make some informative and timely updates to my coverage."
We responded:
"Thank you, Mr. Mileo! I'm glad to hear that Stefani was able to provide you with such valuable insight. Thank you for taking time to share your experience of our office with others. We are grateful that when it comes to insurance, you trust us!"
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Emilly

June 3, 2025

5  out of  5
rating by Emilly
"I loved the patience Philip had with me. Not luring me like what I have experienced before but giving me time to digest and understand about the policy. Waiting to hear from you Philip."
We responded:
"Wow. What a nice compliment, Emily! Thank you for taking time to share your experience with others and allowing us the opportunity to earn your business."
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David Ozment

May 26, 2025

5  out of  5
rating by David Ozment
"Always an agency that reaches out and helps me with what I need. Quick service always. You’ll have no need to compare prices or service levels. Stefani, just added my new car with out any hesitations."
We responded:
"Wow, what a nice compliment, David! Thank you for taking time to share your experience with others. Stefani is an incredible colleague, and we are all fortunate to work with her!"
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Jeb

April 29, 2025

5  out of  5
rating by Jeb
"Stefani was friendly and efficient! Didn't even mind when I accidently called her Danielle. Deserves a raise and a vacation! 6/5 stars"
We responded:
"I concur, Jeb!! Stefani is a true gem! Thank you for taking the time to share your experience with others. We are grateful that when it comes to insurance, you trust us! "
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Terri Mcdearman

April 10, 2025

5  out of  5
rating by Terri Mcdearman
"Thanks so much to Philip for onboarding me and my family to State Farm for our insurance needs. Philip was AWESOME and patient with all my questions. He is a great asset to the Franco State Farm Team!"
We responded:
"I couldn't agree with you more, Terri! Philip is an amazing colleague and insurance professional. Thank you for taking the time to share your experience with others. Welcome to our family!"
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Gerardo Hernandez

April 2, 2025

5  out of  5
rating by Gerardo Hernandez
"Philip was really helpful, he did a great follow up and explained in detail every step in the process. It was easy and fast to setup my new homeowners and auto insurance."
We responded:
"Thank you, Gerardo! We appreciate you taking time to share your experience with others. I'm glad to hear that Philip was so helpful. Thank you for trusting us with your insurance needs!"
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Mandy Sutton

March 28, 2025

5  out of  5
rating by Mandy Sutton
"Philip Broussard was an absolute pleasure to deal with!"
We responded:
"Thank you for your kind words, Mandy! We couldn't agree more- Philip is an incredible colleague, as well. We appreciate your trust in us when it comes to insurance. "
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ALLAN WEATHERFORD

February 1, 2025

5  out of  5
rating by ALLAN WEATHERFORD
"Shannon did a great job helping me transition from another insurance company. She made it so easy and saved me money in the process. I wish I had switched earlier!"
We responded:
"Thank you for taking the time to share your experience with others, Allan. We know there are many options when it comes to insurance and appreciate your trust in us. We look forward to serving you and your family. "
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Lina Abduljawad

January 19, 2025

5  out of  5
rating by Lina Abduljawad
"Philip was so helpful working out a bundle package for our homeowners, car and umbrella insurance. He was so responsive through email and multiple calls. I will definitely be back for Philip’s help next year when it’s time to renew our policies!"
We responded:
"Thank you for taking time to share your experience with others, Lina! We are honored that you have chosen us for your insurance needs. "
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Rodrigo Nascimento

January 10, 2025

5  out of  5
rating by Rodrigo Nascimento
"I've been working with Philip B. for all my insurance policies. Not only he always gets me an great deal but he is also quick responding, great to deal with and always trying to find the best possible coverage."
We responded:
"What a nice compliment, Rodrigo! Thank you for taking time to share your experience with others. We think Philip is great, too. Thank you for choosing us for all of your insurance needs. "
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clark russell

November 20, 2024

5  out of  5
rating by clark russell
"I worked with Shannon, she was very professional and personal. Was able to help with my change of policy and answer any/all questions or concerns i had. She made the whole process very easy and stress free!"
We responded:
"Your positive experience means to world to us! Thank you for trusting us with your insurance needs. We look forward to working with you!"
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T Johnson

November 13, 2024

5  out of  5
rating by T Johnson
"I had such a connection with Shannon Stroubakis. She was informative, understood my budget restrictions being in my early 60's and disabled and sincerely got to know me. Sharing her family life created a connection I have not ever experienced before from an insurance company representative. In short, she rocks! I am willing to pay more to have a representative from State Farm that invests the time to know me and give me reasons to move my car insurance."
We responded:
"What a beautiful compliment! Shannon is an incredibly caring person and I'm grateful you had such a positive experience. Thank you for taking time to share your feedback with us. And thank you for trusting us with your insurance needs! Welcome. "
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bridget pizzi

October 16, 2024

5  out of  5
rating by bridget pizzi
"As they say, you only get 1 chance to make a 1st impression. From the very beginning, Philip B, was on it. Very responsive, good listener, didn't waste my time, he accurately described various policy coverages, and adjusted the auto and homeowners policies to fit my personal needs/requirements. This guy is pretty good if you ask me. Thank you State Farm"
We responded:
"Thanks for taking time to leave us a review, Bridget! "